| Specifications | Mobility: a two-edged sword \205 A task and skills analysis of mobile IT-supported work \Focus on IF\ A s work No. 0339\ IFA |
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| Specifications | Mobility: a two-edged sword \205 A task and skills analysis of mobile IT-supported work \Focus on IF\ A s work No. 0339\ IFA |
| Business section |
| Specifications | Mobility: a two-edged sword \205 A task and skills analysis of mobile IT-supported work \Focus on IF\ A s work No. 0339\ IFA |
| Outline | Problem Activities Results and Application Area of Application Additional Information Expert Assistance Literature Requests |
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| Content | 0339 Edition 7/2012 617.0-IFA:610 Mobility: a two-edged sword –A task and skills analysis of mobile IT-supported work Problem Mobile work supported by information technology presents major potential for companies and work- ers alike to work efficiently and flexibly. The num- ber of such workplaces continues to grow in almost all sectors. In the past, companies have rarely prepared their mobile employees for the particular challenges and situations associated with mobile work, despite the evidence that now exists of the high mental stress and strain potential associated with this form of work. In order to maintain and promote the good health and per- formance of employees, it is increasingly important for personnel development measures to be intro- duced in consideration of the key skills required for mobile IT-supported work in companies. Activities In order to assist personnel development activity geared to the requirements and demands of mobile work, a diploma thesis was completed in which a task and skills analysis was performed for mobile IT-supported work. Human resources development staff will in future be able to draw specific measures from this analysis. As a starting- point, observations in the field, interviews with personnel supervisors and jobholders and a ques- tionnaire produced for the purpose were used to ascertain the aspects of satisfaction and stress associated with mobile work. Service technician in the field: maintenance work on a switch- gear panel At the same time, the underlying conditions for the organization of work and the skills relevant to suc- cess were studied. A random test was performed involving field service technicians from three dif- ferent companies who, owing to their experience in mobile work and their continual use of mobile IT, can be regarded as experts in this form of work. Results and Application The results of the study indicate that for the indi- viduals surveyed, the area of activity is not the primary source of impairing stress; instead, the organization of mobile work and communication with colleagues and different hierarchical levels |
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| Following Datasheets | aifa0340e (2 pages) aifa0341e (2 pages) AJE-T-C-Ed_07-2011-1 (2 pages) Al-Shiha_maintenance (3 pages) ALLCommuniqu_Tropheesdel_Innovation (6 pages) Allgemeine_Einkaufsbedingungen-1 (4 pages) Alma-additivation-_coloration_miv10_1 (2 pages) Alma-electronic_batch_controller (2 pages) Alma-mobile_gravity_meter_FLEXICOMPT (2 pages) amend_95-16_en (1 pages) |
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